Terms of Service

Last Updated: December 19, 2025
Welcome to SuperiorSpring.net (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our site, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

1. Use of the Website

SuperiorSpring.net provides products, resources, and services related to springs, mechanical components, and related solutions. You agree to use our site responsibly and for lawful purposes only. Prohibited activities include:

Using the website for illegal or fraudulent activities.
Attempting to disrupt or interfere with site functionality.
Copying, distributing, or altering our content without permission.
Using automated tools (bots, scrapers) to collect data from our site.

We may suspend or terminate access if you violate these Terms.

2. Account Registration

To access certain features, you may need to create an account. You agree to:

Provide accurate and current information.
Maintain the confidentiality of your account credentials.
Notify us immediately of any unauthorized use.

You are responsible for all activity under your account.

3. Orders and Payments

By placing an order on SuperiorSpring.net, you agree to purchase the selected products and pay all applicable fees.

Payment is processed securely through our third-party providers.
Orders may be reviewed, delayed, or canceled if we detect potential fraud or errors.
Risk of loss passes to you upon shipment to the carrier.

All pricing and product availability are subject to change without notice.

4. Shipping and Delivery

Shipping estimates are provided for convenience and may vary due to carrier performance, weather, or inventory levels.

You are responsible for providing accurate shipping information.
Inspect deliveries promptly and notify us of any damages or missing items.
We are not liable for delays caused by third-party carriers.

5. Returns and Refunds

Our return and refund policies are detailed on the Returns Policy page. In general:

Products must be unused and in original packaging unless otherwise specified.
Custom or specially ordered products may not be eligible for return.
Refunds will be issued according to the method of original payment once the return is approved.

6. Intellectual Property

All content on SuperiorSpring.net—including text, graphics, images, logos, and product descriptions—is owned by or licensed to us. You may not:

Reproduce or distribute content without permission.
Use our trademarks in any unauthorized way.

Requests to use content for educational, commercial, or promotional purposes must be submitted in writing.

7. User Content

If you submit reviews, comments, or other content:

You grant us a non-exclusive license to display and use the content on our site or marketing materials.
Content must be truthful, lawful, and not infringe on others’ rights.
We reserve the right to remove content at our discretion.

8. Third-Party Services

SuperiorSpring.net may integrate or link to third-party services (payment processors, shipping carriers, or analytics providers). We are not responsible for their practices. Please review the third party’s terms and privacy policies.

9. Limitation of Liability

To the fullest extent permitted by law, SuperiorSpring.net shall not be liable for:

Indirect, incidental, special, or consequential damages.
Losses arising from improper use of products or services.
Errors in product information, pricing, or content on the site.

Our total liability for any claim shall not exceed the amount paid for the product or service in question.

10. Indemnification

You agree to defend and hold harmless SuperiorSpring.net and its affiliates from claims, damages, losses, or expenses arising from:

Your use of the site or products.
Violation of these Terms.
Submission of content that infringes third-party rights.

11. Governing Law

These Terms are governed by the laws of the State of [Your State]. Any disputes will be resolved in the courts located in [Your City], and you consent to jurisdiction there.

12. Modifications

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the site constitutes acceptance of the updated Terms.

13. Contact Us

Questions regarding these Terms can be directed to:
SuperiorSpring.net Customer Service
Email: support@superiorspring.net
Phone: 1-800-922-3283
Contact Page: https://www.superiorspring.net/contact/